Operator:
|
'Ridge Hall, computer assistance; may I help you?'
|
Caller:
|
'Yes, well, I'm having trouble with WordPerfect ...'
|
Operator:
|
'What sort of trouble??'
|
Caller:
|
'Well, I was just typing along, and all of a sudden the words went away.'
|
Operator:
|
'Went away?'
|
Caller:
|
'They disappeared'
|
Operator:
|
'Hmm. So what does your screen look like now?'
|
Caller:
|
'Nothing.'
|
Operator:
|
'Nothing??'
|
Caller:
|
'It's blank; it won't accept anything when I type.'
|
Operator:
|
'Are you still in WordPerfect, or did you get out?'
|
Caller:
|
'How do I tell?'
|
Operator:
|
'Can you see the 'C: prompt' on the screen?'
|
Caller:
|
'What's a sea-prompt?'
|